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REFUND POLICY

At VidEmpire.com, we strive to provide the best AI-powered content generation services. However, we understand that there may be circumstances where you need a refund. This Refund Policy outlines the terms and conditions regarding refunds for our subscription plans.

1. 24-Hour Refund Policy

We offer a 24-hour refund policy for new subscribers. If you are not satisfied with our service within the first 24 hours of purchase, you can request a full refund by contacting us at support@vidempire.com.

2. Eligibility for Refunds

Refunds will only be issued under the following conditions:

  • The refund request is made within 24 hours of the initial purchase.
  • The request is made by the original account holder.
  • The refund request is not associated with an abuse of our services or violation of our Terms & Conditions.

Refunds are not applicable under the following conditions:

  • Requests made after the 24-hour window.
  • Partial usage of the service before cancellation.
  • Subscription renewals or recurring payments.
  • Downgrading to a lower-tier plan.

3. Subscription Cancellations

  • You may cancel your subscription at any time, but cancellations do not qualify for a refund beyond the 24-hour period.
  • Your subscription will remain active until the end of the billing cycle.

4. Pricing & Plan Adjustments

VidEmpire.com offers three pricing plans:

  • Monthly Plan: $69 per month
  • 3-Month Plan: $59 per month
  • Yearly Plan: $49 per month

Once a plan is purchased, refunds are only available within the first 24 hours of the transaction. We do not provide prorated refunds for unused portions of a subscription.

5. Refund Process

To request a refund, follow these steps:

  1. Email us at support@vidempire.com with the subject “Refund Request”.
  2. Include your account details and the reason for the refund request.
  3. Refunds will be processed within 5-10 business days after approval.

6. Chargebacks & Disputes

If a chargeback or dispute is initiated through your bank or payment provider, your account may be suspended or permanently banned. To resolve payment issues, please contact support@vidempire.com before filing a dispute.

7. Changes to the Refund Policy

VidEmpire.com reserves the right to update this Refund Policy at any time. Changes will be communicated via our website.

For further questions, contact us at support@vidempire.com.

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